• Cybersecurity Best Practices For Law Firms

    A recent meeting of legal and technology professionals came up with five best practices for enhancing law firm cybersecurity. Warning: Some of them are costly. Number one: Recruit and hire, whatever it takes, to build a top...

    • Posted 5 years ago
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  • Destroying The Evidence In A Business Dispute

    An internecine dispute between a company and several shareholders that is playing out in federal court in the Northern District of California provides an object lesson in bungled e-discovery protocol and what not to do when you...

    • Posted 5 years ago
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  • Confidentiality of Sensitive Information in a Merger

    Generally, confidential information will be kept confidential, but there there are nuances that depend on the stage of the merger proceeding and the identity of the party, explains Jeffery M. Cross, in a Today’s General Counsel column. For...

    • Posted 5 years ago
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  • Surviving An Environmental Inspection

    Practical advice for any company that is a possible candidate for an environmental regulatory inspection. That would include any company holding a permit from any federal, state or local environmental agency, whether it governs governs air emissions,...

    • Posted 5 years ago
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  • “Collaborative Tools” (aka Software) For Lawyers

    Software products designed to help groups of people collaborate continue to proliferate, and potential users can find it hard to tell in advance whether the cost of a product, not so much financial as in time and...

    • Posted 5 years ago
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  • Legal Considerations In A Data Breach Response Strategy

    In the short history of  the “data breach,” there already has been one major turn, with huge consequences for any company that suffers one: Once considered a victim, now that company is a lawsuit target. Chris Pogue,...

    • Posted 5 years ago
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  • Practical Guide To Writing A Legal Hold Directive

    The essentials of establishing a legal hold, starting with sending, in plain English, a directive to any potential information custodian, explaining the who, what, when, why, and how of preservation. “Of course, the legal hold memo should...

    • Posted 5 years ago
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  • Strengthening The Client-Law Firm Relationship

    Perhaps the most elegant idea was a method for law firms to find out what the client is thinking about the firm’s performance...

    • Posted 5 years ago
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  • Client Feedback Vital for Law Departments

    Feedback from clients is an indispensable tool for improving service, but it’s a process that’s only marginally effective unless it’s formalized, writes consultant Merry Neitlich. She recaps some case histories of departments that do it right, but...

    • Posted 5 years ago
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  • The Billable Hour Is An Albatross

    “If you have a compensation plan that is in conflict with your strategy, the compensation plan becomes your strategy.”

    • Posted 5 years ago
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