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Virtual Network Operator Breached, Thousands Exposed


September 15, 2020

A mobile virtual network operator that provides phone service to the underprivileged left tens of thousands of personal customer documents on its website by mistake. A third-party plugin was responsible for the accidental exposure of thousands of Assist Wireless customer passports, Social Security cards and driver’s licenses – ideal information for identity theft and gaining access to bank accounts, social media profiles and email. A security expert quoted in the article noted that third-party vendors are often responsible for such breaches. TechCrunch wrote about the situation in an article for subscribers only. It characterized the common responses to breaches as legal threats, denials and pretending the problem doesn’t exist, and called Assist Wireless’s response exemplary by comparison.

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